24-Hour Home Care

What Is 24-Hour At-Home Care?

24-hour home care is around-the-clock assistance in one’s own home (or that of a loved one who is their primary caregiver) with activities of daily living such as dressing, bathing, toileting, eating, and more.

It’s arguably better to start 24-hour at-home care too soon than too late – after your loved one has had a major fall, wandered away from home, or lost a dangerous amount of weight.

What Does a 24-Hour Caregiver Do?

24-hour caregivers assist with activities of daily living, perform light housekeeping, handle meal planning and preparation, and perform other non-medical tasks to help people age in their own homes rather than going to an assisted living facility or nursing home. More specific examples of things 24-hour caregivers do include:

  • Personal care – Assistance with eating, bathing, toileting, dressing, and grooming
  • Household care – Laundry, daily light cleaning, cooking, shopping
  • Emotional care – Conversation and companionship


Companionship may seem like something minor compared to assistance with bathing and using the toilet, but companionship is critically important for your loved one’s overall wellbeing. 

Social isolation significantly increased a person’s risk of premature death from all causes, a risk that may rival those of smoking, obesity, and physical inactivity.

Read the kind words from previous clients. Our testimonials help families discover how dedicated we are to customer satisfaction.

What Is Difference Hourly Home Care?

There are a few differences between live-in home care and hourly home care:

Hourly Home Care

  • Hourly caregivers work 8-12 hour shifts and stay awake for their entire shift. 
  • 2-3 caregivers per day rotate to cover 24 hours.
  • Since each caregiver will also need at least 2 days off each week, you may have as many as half a dozen caregivers rotating in and out of your home throughout the week.

Providing exceptional 24-Hour Home Care for seniors and families in Spruce Grove, Stony Plain, Devon, St. Albert, Edmonton, Onoway, Leduc, Parkland County and surrounding areas.

24-Hour Home Care Parkland County, AB | Serving Hands Senior Care

How Can You Tell When a Parent Needs 24-Hour Care?

If you are wondering whether your loved one would benefit from 24-hour in-home care, the answer is likely yes. After all, it’s arguably better to start 24-hour at-home care too soon than too late – after your parent has had a major fall, wandered away from home, or lost a dangerous amount of weight.

Here are some signs it’s time to get your loved one around-the-clock home care:

  • You experience caregiver burnout. It’s OK to admit that you need help with – or even a break from – caring for your parent. If you’re burned out, are you really providing your parent with the best care possible?
  • Sundowning occurs. In later stages of Alzheimer’s and other forms of dementia, people can experience increased confusion, agitation, and even aggression when the sun goes down.
  • Physical requirements change. The more assistance your parent needs with activities of daily living, the harder it is for you to meet all their needs yourself.
  • Falls or the potential for falls. Falls among adults 65 and older caused over 34,000 deaths in 2019. If your parent has unexplained bruises, has suffered a serious fall, or has increasingly limited mobility, 24-hour care at home could help save their life by preventing a deadly fall.

Considering home care in the Parkland County area? Learn how we can help your aging loved one live their best life in the safety of their home.

24-Hour Home Care Parkland County, AB | Serving Hands Senior Care

Frequently Asked Questions About 24-Hour Home Care

This is care that primarily focuses on helping our seniors to stay in their homes, with their routines but with pockets of extra help. In home care provides practical support with a personal touch. Our compassionate caregivers will assist elderly clients with common activities of daily living like cooking together, light housekeeping, errands and transportation.

We have specific guidelines that we must follow as a non-medical service provider.  Our clients must be fairly mobile, as we can only provide limited help with stabilization and transferring.  We also cannot administer medications, but only provide reminders to our clients unless medications are in a blister pack.

Most often, the responsibility of care falls upon loved ones suddenly, and the responsibility can be very challenging and strenuous, and overwhelming on the caregiver.  Using the services of Serving Hands allows seniors to get the support and care they need and relieves loved ones of the stress or guilt.  Our compassionate caregivers allow families to be able to enjoy wives being wives, or children being children and not have to carry the care burden alone.  However, you know your family best and we want to work together with you towards providing the best assistance your loved one needs and desires, so that our clients are comfortable with our role as their caregiver, giving families peace of mind.

Getting started with Serving Hands Senior Care is easy. Finding home care for yourself or a loved one often begins with one simple question – “Where do I begin?” By answering a few questions about who needs care and their current situation, our online “Get Started” form will help our staff get connected with your family to discuss your needs. OR call our office @780-963-1516

Whether home care is required immediately, or you’re simply researching options, Serving Hands Senior Care is a great place to start. Talk to our caring staff today for a FREE care consultation. 

A Care Coordinator will then create custom care plan. This care plan will be personalized according to your loved one’s unique care needs and preferences. Once the consultation and care plan are complete, Serving Hands Senior Care will then match you with a caregiver.

Bathing and Grooming

At Serving Hands Senior Care, our 24-hour care workers help you look and feel your best. They make bath time, grooming and personal care services just right for enhancing mental as well physical wellbeing.  Feeling clean and fresh not only cleanses the skin but also provides relaxation and stimulates circulation, as well as enhancing self-esteem.

Repositioning and Transferring

Our caregivers are trained to move and place clients in correct posture / position so they can promote better health. This reduces the risk of skin damage, encourages proper breathing patterns, takes stress off pressure points, and helps with digestion.

Toileting and Incontinence Assistance

At Serving Hands Senior Care, our caregivers respectfully, and gently care for seniors, helping them maintain dignity while they get help with toileting and incontinence issues. Because we use a dignified approach and a caring attitude- our caregivers help to decrease embarrassment surrounding the need for assistance related to incontinence and toileting.

Feeding and Nutrition

Seniors may need help feeding themselves or even being prompted to eat. This loss of natural hunger urges or of functional ability can be physically and mentally challenging to accept. We understand this and take the time to turn mealtime into an enjoyable experience.

Serving Hands caregivers help seniors stay on specific diets to assist with a wide variety of medical conditions such as heart disease and diabetes. Our caregivers enable clients to have a well-balanced meal that provides the nutrition needed for staying active and preventing further disease issues.

Yes, we do try to keep the same caregiver visiting our clients each time.  It allows them to build a relationship of trust with their clients.  However, if a client requires more than 6hrs/week of care we will then generally assign 2-4 caregivers.

During a selection process we conduct a telephone interview, followed by an interview in person.  All candidates must also have an in-depth criminal record check, including the vulnerable sector search, and have a minimum of 2 professional business references and be bondable.  Our caregivers are all insured and are covered by WCB.

It is possible, as there are different insurance plans that cover our services.  Always verify with your own insurance company what coverage is available to you before using any health services.  Clients are responsible for reimbursement from their insurance company as Serving Hands is not able to work directly with insurance companies at this time.

We sure can!

Find out which benefits you qualify for @ www.canadabenefits.gc.ca

Alberta Seniors Benefit Program (Special Needs Assistance for Seniors – SNA)

The Office of Alberta Health Advocate:

Compassionate Care Benefits 1-800-206-7218

You may receive benefits if you have to be absent from work to provide care to a gravely ill family member at risk of dying.

Alzheimer Society of Canada (Dementia)

The Arthritis Society

Diabetes

Canadian Cancer Society Helpline

 Find a Physician

Osteoporosis Canada

Parkinson Society of Canada

Heart and Stroke Foundation

Veterans:

  • Veteran Affairs Canada 1-866-522-2122

  • Veterans Review and Appeal Board 1-800-450-8006

  • www.veterans.gc.ca

Learn what sets us apart from the rest. Our mission, vision, values and training have allowed us to shine above the rest.

24-Hour Home Care Services We Provide

  • 2-3 caregivers per day rotate to cover 24 hours.
  •  Since each caregiver will also need at least 2 days off each week, you may have as many as half a dozen caregivers rotating in and out of your home throughout the week.
  • Alzheimer’s/Dementia Care
  • Parkinson’s Disease Care
  • Elder Care
  • Cancer Care
  • Respite Care
  • Bathing, Grooming & Hygiene
  • Oral Care
  • Dressing, Undressing
  • Wheelchair/walker assistance & Transfers
  • Ambulation Assistance
  • Incontinence Care, Toileting Assistance
  • Medication Reminders & Assistance
  • Healthy Meal Preparation
  • Feeding Assistance
  • Light Housekeeping & Laundry
  • Errands & Grocery Shopping
  • Comforting Companionship (sharing a good book, games, movies)

Companionship – at home, hospital or care facility

  • Sharing a good book/newspaper
  • Watching a movie, playing card games
  • Encouraging exercise
  • Medication reminders
  • Preparing/sharing a meal, including clean up

Homemaking Services

  • Light housekeeping
  • Laundry
  • Changing bed linens

Other Services:

  • Lawn Care
  • Snow Removal
  • Companion Transportation

How Do Families Get Started with Serving Hands Senior Care?

Getting started with Serving Hands Senior Care is easy. Finding home care for yourself or a loved one often begins with one simple question – “Where do I begin?” By answering a few questions about who needs care and their current situation, our online “Get Started” form will help our staff get connected with your family to discuss your needs. OR call our office @ 780-963-1516

Whether home care is required immediately, or you’re simply researching options, Serving Hands Senior Care is a great place to start. Talk to our caring staff today for a FREE care consultation.

A Care Coordinator will then create custom care plan. This care plan will be personalized according to your loved one’s unique care needs and preferences. Once the consultation and care plan are complete, Serving Hands Senior Care will then match you with a caregiver.

Serving Hands Senior Care provides 24-hour home care and compassionate caregivers so you have the peace of mind knowing your loved ones are covered. We are an AHS approved vendor for the Client Directed Home Care Invoicing Program.

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