Our Mission

Our mission is to help seniors remain in their own home as long as possible and be independent. We seek to improve the quality of senior life through providing high quality dependable, caring, compassionate and affordable service. Clients individual needs are carefully assessed, understood and met through our trustworthy and compassionate caregivers. We further commit to assist the families of seniors, as they continue to maintain their family responsibilities while caring for elder parents or relatives.

Our Vision

  • To be known and valued for providing a high standard of in-home care services.

  • To be the provider of choice in our community.

  • To be the employer of choice in our community.

Our Values

Our mission and vision will be achieved through the daily application of our core values, which include:

  • keeping our client’s health, quality of life and well-being central in the design and delivery of services;

  • treating and interacting with our clients with respect, dignity, compassion, empathy, honesty, and integrity while recognizing and maintaining confidentiality of client information;

  • recruiting, training and retaining competent staff;

  • valuing, supporting, and appreciating our staff who are our greatest asset;

  • developing and maintaining positive relationships with the community, including local Home Care and Health Care personnel/organizations;

  • conducting our business in an accountable and responsible manner;

  • applying continuous quality improvement measures throughout Serving Hands Senior Care.

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